The intensive interview process

In-tray exercises are a versatile method of assessing relevant skills in a workplace-relevant context, giving organisations an accurate indication of a candidate’s skills and abilities.


Evaluate your key competencies

In-tray exercises require applicants to play the role of an employee at a fictitious company. Candidates will be presented with a workplace scenario, which typically involves returning from a vacation and having to catch up on accumulated work.

Using in-tray exercises, which are extremely relevant to the workplace, hiring managers can learn a lot about candidates’ decision-making processes. Candidates will be given a mountain of paperwork to sort through and prioritize, as well as some actions to take.

Similarly, in-tray exercises enable hiring managers to assess the following key competencies:

  • Attention to detail
  • Judgement
  • Delegation
  • Customer service
  • Interpersonal skills
  • Organisational skills
  • Time management
  • Initiative
  • Decision making
  • Problem solving
  • Numerical analysis
  • Written communication

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